FAQ Ordering

Do I need to be a student to order?

No! Healthful is available to everyone! However, our delivery and pick-up options are based in downtown Tempe.

When do meal orders need to be placed?

All meal orders must be placed before Thursday of every week to ensure you receive your meals for pick up or delivery on Sundays.

Are meals deliverable?

Yes! Our meals are available for delivery if they are within the designated delivery range. This information is displayed to you when conducting a meal order. Meals are delivered every Sunday from 11 AM - 5 PM.

How do I get my meals each week?

During your weekly order placement choose the delivery option upon check out. Be sure to include your desired time frame in the delivery notes.

Are meals available for pick up?

Yes! Meals are available for pick up at various locations on campus every Sunday from 11 AM - 5 PM. Please choose the pickup option when placing your meal orders & select the desired pick up location.

FAQ Meal Gift Cards

I am not a student, can I still purchase a Meal Gift Card?

Yes! All Meal Gift Cards are available for anyone who wishes to save money on their weekly ordering.

meal gift crads

I am already on an ASU meal plan; can I switch to Healthful?

If you are already enrolled in an ASU meal plan, you will not be able to switch mid-semester to our meal service. However, you can supplement with our Meals along with your ASU plan until next semester. If you purchase one of our Meal Gift Cards, they never expire so any remaining funds will go with you into your next semester.

meal gift cards

I am a freshman; do I have to enroll in one of the ASU meal plans?

Yes. We suggest that you choose one of the meal plans ASU requires you to enroll in, & supplement with our meal service.

How long are meals good for?

Our meals have a shelf life of 5 days.

How do I purchase one of your Meal Gift Cards?

Click the link below
Choose your desired Meal Gift Card
Proceed to check out & create your account
Save the numeric "gift card code" you receive on your invoice

You are all set! Be sure to use the numeric code each week when placing your meal order. This code will ensure you are pulling from your purchased Meal Gift Card.

meal gift cards

If I purchase a Meal Gift Card, does any remaining balance transfer to the next semester?

Yes. Our Meal Gift Cards never expire & your unused funds never expire either.

Can I take a week off from ordering?

Yes. Meal funds do not have a start or end date, & they never expire. Feel free to take as much time off as you would like. When you are ready to start ordering again, simply begin placing new meal orders every week before our Thursday deadline.

I bought a Meal Gift Card. How are meals ordered?

All meals are ordered through our simple & quick third party online ordering system, Go Prep. Meals must be ordered weekly & placed before midnight every Thursday.

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FAQ Our Food

Do you have gluten free options?

Yes. Most of our menu is gluten free. Be sure to look for the gluten free tag on our menu items when placing your order.

What ingredients do you use?

All meals are cooked with a base of virgin olive oil, pink salt & fresh cracked pepper. All seasoning & sauces come on the side in each meal option.

Can I make substitutions to the menu items?

Upon request, you may choose to swap out the veggie & carb options for another option on the menu. Just indicate in your order notes you would like this changed.

What do the meals come in?

Our meals are placed in 16 Oz BPA free PET recyclable plastic containers & packed in insulated bags when delivered.

Do you have vegetarian options?

Yes. We have several meal options meat free. All meals are dairy free.

Do I have to cook my food?

No. All meals come pre-prepared & only require a quick re-heat in the microwave.

I live in a dorm. Will my meals fit in my mini fridge?

Yes. Most mini fridges fit 5 - 7 of our meals.